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Last modified: 2023-04-13
YOGAJAYA EDUCATION offers products and services provided by YogaJaya Intl., a company incorporated in Canada, and our international partners, including Para Impacto Ltd., a company, incorporated in Japan (collectively, “YogaJaya”, “us,” “we,” or “our”).
These Terms of Use (“Terms”) govern your use of our website, apps, and other products and services (“Services”). Please read these Terms carefully and contact us if you have any questions, requests for information, or complaints. By completing any form of payment, registering an account on this website, or iterating with any content on this website, you agree to be bound by these Terms, including the policies referenced in these Terms.
THESE TERMS INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST YOGAJAYA. HOWEVER, THE TERMS OF THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER SHALL NOT APPLY IF UNENFORCEABLE UNDER THE LAWS OF THE COUNTRY IN WHICH YOU RESIDE.
Table Of Contents
Terms of Service
Payments and Refund Policy
Honor Code
Privacy Policy
For details on our refund and cancellation policies, please refer to the information below. Please note that our policies differ depending on the purchased Service, and payment options may vary. Please also note that we treat violations of our Terms and Honor Code very seriously, and we have no obligation to offer refunds to users who violate these or other YogaJaya policies, even if their requests are made within the designated refund period.
1. Recurring Monthly Subscriptions
1.1 YogaJaya does not offer refunds for payments made on any monthly subscription plans.
1.2 Your subscription will continue on a monthly basis unless and until you cancel or the subscription is suspended or discontinued by YogaJaya.
1.3. If you cancel your subscription, cancellation will be effective at the end of the current monthly period. You will continue to have access to your subscription for the remainder of that period, but you will not receive a refund.
2. “Credits” for In-Person sessions
2.1 YogaJaya Education website offers various live educational formats on a prepaid basis based on a system of Credits (including FFS Credit, CS Credit, TFS Credit, TA Credit). According to this system, one Credit of a particular type is required to participate in one live In-Person session of a particular kind (for example, 1 FFS Credit to participate in 1 FFS session). Credit purchase enables booking live sessions, however Credit points get deducted from your account at the moment when you join live sessions.
2.2. Credits will be deducted without possibility of refund if you miss a “fixed” pre-booked session, unless you can provide proof of serious and unforeseen circumstances that made it impossible or very difficult for you to attend the session.
2.3. Prepaid but unused Credit will not be refunded if you decide to stop or suspend using the Website or our Services. It is your responsibility to manage your schedule and other commitments and anticipate to what extent you will be able to participate in the live sessions provided through the YogaJaya Education website.
2.4. If YogaJaya chooses to stop offering a live-session based In-person Service, for which you have already purchased pre-paid Credit for, YogaJaya will notify you about this and will refund your unused Credit.
2.5. Credit’s validity period depends on the status of your recurring subscription. As long as your subscription is active, the validity period of any Credit is unlimited. However, if your subscription is canceled, either by you or automatically as a result of the inability to process the payment via the payment method you provided, any prepaid Credit will expire after 3 months from the last valid date of your subscription without refund.
3. Exam fees
3.1 Exam fees are non-refundable.
3.2 Some exams on the Website may have time limits, counted from the time you start the exam. It is your responsibility to choose the time when you can take the exam without interruption and that you have stable internet access for the whole duration of the exam. However, if you can provide proof that there was an internet or power outage after you have started the exam, or that there were serious and unforeseen circumstances that occurred after you have started the exam and prevented you from completing it, YogaJaya may allow you to retake the exam without paying the fee again.
4. Violations of Terms and Honor Code
4.1 We treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to users who violate these or other YogaJaya policies.
4.2 We have no obligation to offer refunds to users who do not receive a passing score or who are otherwise unsatisfied with the learning content on the YogaJaya Education website.
5. Changes to Price and Subscription Plans
5.1. We reserve the right to change our subscription plans or adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion.
5.2. Except as otherwise expressly provided for in our Terms, any price changes to your subscription plan will take effect following notice to you.
All users using the YogaJaya Education website, must agree to abide by the following code:
1. You will be polite to the teaching staff and other participants.
2. Your answers to quizzes, exams, and other assignments must be your own work (except for assignments that explicitly permit or require collaboration).
3. You will not make solutions to quizzes, exams, and other assignments available to anyone else (except to the extent an assignment explicitly permits sharing solutions). This includes both solutions written by you, as well as any solutions provided by the teaching staff.
4. You will not engage in any other activities that will dishonestly improve your results, such as editing your video-based assignments or using Artificial Intelligence (AI) services to write your assignments.
5. You will be responsible, proactive, and conscientious in all matters related to scheduling, rescheduling, and attending in-person sessions, either one-on-one with a teaching staff or together with other participants.
6. You will not engage in any advertising, promotion of commercial programs, or self-promotion in any public social spaces, such as groups, forums, activity feeds, timelines. You can post information about your activities in your personal profile, including the links to your social media profiles and/or website(s). However you should refrain from posting specific information about pricing, promotional offers, etc.
Any violation of this code may result in your access to all or part of the Services being suspended, disabled, or terminated.
You can find our Privacy Policy here.
Last modified: 2023-04-13
This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you may provide on the learn.yogajaya.com website (“Website”) and while using and of their related products and services (collectively, “Services”) is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (“User”, “you” or “your”) and YogaJaya Intl. (“YogaJaya”, “we”, “us” or “our”). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the Terms and Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
When you visit or log in into the Website, we may track, collect, and aggregate information that your browser or device sends. This data may include information such as your device’s IP address and location, browser and device name and version, operating system type and version, language preferences, the webpage you were visiting before you came to the Website, pages of the Website that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.
Such information collected automatically is used to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website. Location data may be used to route your traffic to the nearest regional server to reduce latency and improve your experience. We may also use cookies and web beacons when you visit our Website. For more information on our use of cookies and web beacons, please refer to the Cookies section of this Policy.
We receive and may store any information you knowingly provide to us when you create an account, make a purchase, interact with the Website, participate in live In-Person sessions provided as part of our Services, publish content, or fill any online forms on the Website.
We may use the Personal information that you provide to respond to your questions, provide you the specific Services you select, send you updates about offered Services, and send you email messages about Website maintenance or updates.
We gather the following types of information about users through the Website:
Account creation and payment
In order to create an account on the Website, you have to go through a checkout process, where you will be required to provide your full name, email address, phone number, payment details, and billing address. You can create a username and set a display name in such a way that other users of the website cannot identify who you are. The username you create will be used as a slug for your member’s page, therefore we strongly advise to avoid using your email address as your username.
The website provides you with the ability to pay using a credit card or other methods through a third party payment processing service provider. Please note that our service provider – not YogaJaya – collects and processes your financial information.
If your subscription plan expires, you retain the ability to login into your account on the Website and edit your personal information, although some paid content will no longer be available to you.
Using the online content
If you engage with the online content, we collect information such as lesson progress, responses to quizzes and exams, and other information related to your engagement with the content. Providing you with a summary of this information to you is a part of the Services we offer to you.
Using Services involving in-person Services
If you wish to use some of the features on the Website (including any of the Services provided in the form of in-person sessions), you will be asked to provide additional Personal Information.
When required, this information may include the following:
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Services. Users who are uncertain about what information is mandatory are welcome to contact us.
Third Party sites and Partner sites
We may also collect Personal Information about you from other sources such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Personal Information we collect from other sources may include demographic information, such as age and gender, device information, such as IP addresses, location, such as city and state, and online behavioral data, such as information about your use of social media websites, page view information and search results and links. If you have ever participated in any in-person event organized by YogaJaya, we may have access to the information you have previously provided to YogaJaya, such as your purchase history, class attendance history etc.
In order to make the Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services.
Any of the information we collect from you may be used for the following purposes:
Except as set forth in this Privacy policy or as specifically agreed to by you, YogaJaya will not disclose any of your Personal Information. We may disclose and otherwise use certain kinds of Personal Information as described below.
Processing your Personal Information depends on how you interact with the Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
We use third party payment processors to assist us in processing your payment information securely. Such third party processors’ use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so by contacting us.
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information (which is reasonably necessary for that particular purpose) with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and Personal Information may be among the assets transferred.
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.
Our Website use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical purposes to operate the Website and provide our Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website and our Services. To learn more about cookies and how to manage them, visit internetcookies.org.
We may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Services. These companies may deliver ads that might place cookies and otherwise track user behavior.
We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Policy.
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
For your convenience we may provide links to other third party resources that are not owned or controlled by us that we believe may be of interest to you. We do not disclose your Personal Information to these third party resources unless we have a lawful basis on which to do so. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every resource that may collect Personal Information.
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights and YogaJaya aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
In addition to the rights as explained in this Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us.
Any requests to exercise your rights can be directed to YogaJaya through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.
We recognize the need to provide further privacy protections with respect to Personal Information we may collect from children and take many special precautions to protect the privacy of children.
Any use or access by anyone under the age of 18 is prohibited. We do not knowingly collect or maintain Personal Information on our Website from persons under 18 years of age, and no part of our Website is directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access this Website at any time or in any manner. We will take appropriate steps to delete any Personal Information of persons less than 18 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personal Information, except for the Information that we are legally required to retain.
We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified.
Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
If you have any questions about our Privacy policy, please contact us from here.